Terms of service
Welcome to Cordillera! By accessing and using our website, you agree to comply with the following terms and conditions. Please read these terms carefully before making a purchase, using our services, or engaging with our website in any way.
1. General Information
Cordillera is a luxury clothing brand that sells fashion items online. Our registered office is located in the Netherlands with Chamber of Commerce number: 89808134. By using our website and services, you agree to the following terms and conditions.
2. Use of Website
By accessing or using our website, you agree to:
- Use the site only for lawful purposes.
- Provide accurate, current, and complete information when making an order.
- Not engage in any activity that could damage, disable, or overburden our servers or interfere with the proper functioning of our website.
3. Account Registration
To place an order, you may be required to create an account. When you register, you must provide accurate and complete information and keep your account information up to date. You are responsible for maintaining the confidentiality of your account and password, and for any activities that occur under your account.
4. Product Information
We make every effort to ensure that all product descriptions, prices, and availability are accurate. However, we cannot guarantee that the information is error-free. If a product is mispriced or information is incorrect, we reserve the right to cancel or refuse orders at our discretion. In such cases, we will notify you and offer a full refund if payment has already been made.
5. Ordering and Payment
When you place an order through our website, it constitutes an offer to purchase the products listed in the order. We reserve the right to accept or reject your offer, and you will be notified of your order’s status. An order confirmation does not constitute acceptance of your order.
We accept various payment methods. Payment must be received in full before we process and ship your order.
6. Shipping and Delivery
We offer shipping to various locations around the world. Delivery dates are estimates and are not guaranteed. We are not responsible for delays caused by circumstances beyond our control, such as weather conditions, postal delays, or customs issues.
7. Returns and Exchanges
We accept returns and exchanges in accordance with our Returns Policy. If you are not satisfied with your purchase, you can return it within 14 days of receiving your order. The item must be unworn, unwashed, and in its original packaging.
Please refer to our Returns page for full details on how to return or exchange an item.
8. Refunds
Once we receive and inspect your returned items, we will process your refund. Refunds will be issued to the original payment method used during the purchase. Processing times may vary depending on your payment provider.
9. Pricing and Taxes
All prices on the website are listed in Euro’s and are exclusive of applicable taxes, shipping, and handling fees unless otherwise specified. Sales tax will be calculated based on your shipping address at checkout, and you are responsible for paying any applicable import duties or taxes in your country.
10. Intellectual Property
All content on our website, including text, images, logos, product designs, and other materials, is the intellectual property of Cordillera and is protected by copyright and trademark laws. You may not use any of our intellectual property without our prior written consent.
11. Limitation of Liability
To the fullest extent permitted by law, Cordillera is not responsible for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our website or products, including but not limited to lost profits, loss of data, or personal injury.
12. Privacy
Your use of our website is governed by our Privacy Policy, which outlines how we collect, use, and protect your personal data. Please review our Privacy Policy to understand how your information is handled.
13. Amendments to the Terms and Conditions
We reserve the right to update or modify these terms and conditions at any time. Any changes will be posted on this page. By continuing to use our website after such changes, you agree to be bound by the updated terms.
14. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the Netherlands. Any disputes arising out of or relating to these terms shall be resolved in the courts of the Netherlands.
15. Contact Us
If you have any questions or concerns regarding these terms and conditions, please contact us. Email: info@cordilleraclothing.com